-
Will the Service Facilitator get a copy of the introduction
letter to the consumers?
(The ACES$ introduction letter, they will need
to get it from the consumer / Guardian – “Consumer Choice”)
-
Why does the Employer need a Federal Employer I D number if
not receiving any money?
(Because they are running a business and hiring
employees)
-
If the consumer uses the Agency model do they have to do
anything?
(No)
-
Do the taxes come out of the monthly budget?
(Yes, The
Employers portion of the taxes come out of the monthly budget – see Cost to
You Chart)
The payroll taxes that are the responsibility of the Employer
come out of the HBS monthly service cost maximum.
-
How many times can we send in timesheets?
(Once per pay
period the Employer or Employee sends them in)
-
Will there be a standard Service Agreement form?
(The
Service Authorization is used)
Aces$ has developed a Service
Authorization form that must be signed by the Service Facilitator. It will
take the place of the current Service Agreement form for independent
personal support worker paid by Aces$. We will continue to require the
Service Agreement form for all other HBS services.
-
Who will enroll the Personal Support Workers [PSW]?
(The
Employer, who may ask for assistance from ACES$) Aces$ will enroll the PSW
in their payroll system and for purposes of Medicaid provider enrollment.
-
Is there a website to see what has been submitted?
(ACES$ will have a web based budget utilization per participant, scheduled
to be in place by 10/1/2007)
-
Can the PSW fax the timesheets?
(Yes, if faxed, do NOT
send original in addition to faxing it)
-
What if the PSW quits?
(Employer is responsible for
reporting that to ACES$ and Service Facilitator)
There is a form in the
Enrollment packet for Employers to send to ACES$ for this.
-
Are the enrollment packets online?
(YES)
-
Will the employer have to attend the enrollment session?
(It is recommended for the paperwork to be completed properly, but the
Employer can fill out and sign the paperwork and delegate someone to bring
it for them. If the paperwork is not completed properly, the designated
party will need to return it to the Employer for correction – this may delay
enrollment to begin 7/1/2007)
-
Can a PSW work for 2 consumers?
(Yes, but they need to
fill out PSW Paperwork for each one of the consumer/employer’s separately –
they can only work for one consumer at one given time)
-
Who will be responsible for submitting the Criminal Record
Checks?
(The Employer submits them to ACES$)
-
Can the SF bill their 2 hours to ACES$?
(NO)
-
If the consumer/employer can’t make it, can they send a
representative?
(It is recommended for the paperwork to be completed
properly that the employer attend, but the Employer can fill out and sign
the paperwork and delegate someone to bring it for them. If the paperwork is
not completed properly, the designated party will need to return it to the
Employer for correction – this may delay enrollment to begin 7/1/2007)
-
In a family where the mother and father are co-guardians can
one be the PSW?
(yes, as long as they are not the employer for the
participant/consumer)
-
Does the employer have to attend with the PSW?
(It is
recommended for the paperwork to be completed properly that the PSW attend,
but the Employer can bring the PSW paperwork. If the paperwork is not
completed properly, the Employer will need to return it to the PSW for
correction – this may delay enrollment to begin 7/1/2007)
-
Can a SF fax a timesheet for the employer?
(Absolutely,
as long as the consumer allows then to – note do NOT send the timesheet if
faxed.)
-
What is the time lag from the submission of the time sheet
to the Direct Deposit?
(See pay schedule chart) The Direct Deposit will
be on the pay date as long as the time sheet is not submitted late.
-
If the timesheet for the end of July is late and later paid
in August, will the July budget be charged?
(YES)
-
Is the employer responsible for the overage in the monthly
hours?
(YES)
-
Will the SF bill ACES$ for other services?
(NO)
Need
Service Authorization and ROCS Demographics
-
Can one person be the employer and the PSW?
(NO)
-
What is the time lag from doing the paperwork with a new PSW
to their ‘start’ date?
(Four Work Days, depending on the Criminal Record
Check being returned)
-
Where will the PSW be informed?
(By their participant or
Employer)
-
Why aren’t mass enrollments in my county?
(Enrollment
sessions are based on Demographic Data from DHS)
-
Mass enrollment sessions are posted from 9am to 3pm. Do the
consumers have to be there from 9 until 3pm?
(No)
-
Will you offer night mass enrollment sessions?
(Not an
option at this time)
-
Can the employer and PSW live in the same house?
(YES)
-
What are the responsibilities of the employer?
(Everything except for processing the payroll and taxes) Example –
Timesheets, oversight of PSW’s, scheduling PSW’s, etc)
-
Can ACES$ be the employer?
(NO)
-
What if the PSW lives in another state? What taxes are taken
out?
(The information will be in the PSW Enrollment Packet)
An IL
W-5NR form needs to be filled out in some instances.
-
Who sends in the timesheet?
(The Employer or PSW or
someone assigned to by both, ultimately it is the Employers Responsibility)
-
How will you handle multiple visits in one day?
(Using
an additional time sheet)
-
What happens if the timesheet deadline is missed?
(It
will be processed with the next payroll cycle – remember; you will not see
this on the monthly budget report until the time sheet is processed)
-
Are the Health Insurance forms on the website?
(YES)
-
Can a consumer with a guardian be the employer?
(A
consumer with a guardian can be the employer, provided that their guardian
is able to assist them with the responsibilities of directing their own
care. In this case, the guardian would not be eligible to act as the
personal support worker.)
-
Why does the Employer need a Federal Employer Identification
Number? Employer is paying out wages to employees
(PSW’s).
